top of page

Privacy Policy

Last updated: 19 June 2026

Introduction

Open Circle Community CIC ("we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and the rights you have over your personal data.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Open Circle Community CIC is a Community Interest Company dedicated to building stronger communities through connection, wellbeing, recovery, education and community projects.

If you have any questions about this Privacy Policy or how we use your information, please contact us:

Email: opencirclecommunitycic@gmail.com
Address: Howard Street, St Helens, Merseyside

Information We Collect

We may collect:

  • Your name

  • Email address

  • Telephone number

  • Postal address (where required)

  • Information you provide through contact forms

  • Information when you register for events or workshops

  • Donation information (where applicable)

  • Volunteer application information

  • Newsletter preferences

  • Website usage information through cookies and analytics

We only collect information that is necessary for the purposes outlined below.

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Deliver our community activities and services

  • Register you for events

  • Communicate with volunteers

  • Send newsletters and updates (where you have agreed)

  • Process donations

  • Improve our website and services

  • Meet our legal and regulatory obligations

We will never sell your personal information.

Lawful Basis for Processing

Depending on why we are using your information, we rely on one or more of the following legal bases:

  • Your consent

  • Performance of a contract

  • Legitimate interests

  • Compliance with a legal obligation

Marketing

If you sign up to receive our newsletter or updates, we will only send marketing communications where you have given us permission.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Sharing Your Information

We may share your information with trusted third-party providers who help us operate our organisation, such as:

  • Website hosting providers

  • Email marketing platforms

  • Event booking systems

  • Payment processors

  • Professional advisers where legally required

These organisations are only permitted to use your information to provide services on our behalf and must keep it secure.

We may also disclose information where required by law.

Cookies

Our website uses cookies to improve your experience.

Cookies help us understand how visitors use our website and allow us to improve our services.

You can manage or disable cookies through your browser settings.

Where required, we will ask for your consent before placing non-essential cookies on your device.

How We Keep Your Information Safe

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

Only authorised individuals have access to personal information where it is necessary for their role.

How Long We Keep Your Information

We only keep personal information for as long as necessary to fulfil the purpose it was collected for or to meet legal obligations.

When information is no longer required, it is securely deleted or anonymised.

Your Rights

Under UK data protection law you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict how your information is used

  • Object to certain processing

  • Withdraw consent at any time (where consent is the legal basis)

  • Request a copy of your information in a portable format where applicable

To exercise any of these rights, please contact us.

Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO).

Third-Party Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices of other organisations, and we encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page, and the "Last updated" date will be amended accordingly.

bottom of page